Store Policies – Sweet Scoop Store

Order & Shipping Policy

Please make sure your shipping address is correct before completing your purchase.

Customers have up to 3 hours after placing an order to contact us at sweetscoopshop@gmail.com to request an address correction.

After 3 hours, no address changes will be accepted as orders may already be processed or shipped.

Sweet Scoop Store is not responsible for packages sent to incorrect addresses provided by the customer.

Due to the nature of mystery boxes and curated items:

All sales are final.

We do not accept returns, exchanges, or refunds once an order has been placed.

Please review your order carefully before checkout.

Our boxes are mystery-style curated products.

Items may vary in color, style, and theme based on availability.

Every box is packed with care and value, but exact contents are a surprise.

Once a package is shipped, Sweet Scoop Store is not responsible for delays caused by the shipping carrier.

If your package is marked as delivered but not received, please contact your local carrier.